The Best and Worst Airlines to Fly During the Holidays

Share this post

If you’re wondering about the best and worst airlines to fly during the holidays, you need to talk to Brent Bowen.

He’s the Embry-Riddle Aeronautical University professor who publishes the Airline Quality Rating (AQR), a respected gauge of airline performance. Bowen, who is based on the university’s Prescott, Arizona campus, uses data collected from the government to generate a report card.

Bowen and his co-researcher, Dean Headley, release the AQR annually in April, but they monitor airline performance year-round. He offered Forbes an exclusive look at his research for the holiday travel season. The surprising results might help you have a better flight during the busy Christmas and New Year’s travel period.

“The airline industry as a whole performs lower during the holiday travel period,” explains Bowen. “There’s a significant downturn. It’s a period of high demand and there are winter storms.”

The U.S. Department of Transportation (DOT) publishes numbers on complaints, lost luggage, on-time departures, and overbooking. To find a list of the best and worst airlines to fly during the holidays, Bowen pulled data from the government’s Air Travel Consumer Reports from November, December and January over the last three years.

“It’s much more difficult to maintain on-time performance during the holidays,” says Bowen. “Consumer complaints go up. That leads to a decline in scores.”

airplane flying over a downtown area
Postponing your travel plans may be for the best. (ยฉShutterstock)

How to fly during the holidays? Here’s advice from an expert

Based on this list of the best and worst airlines, how should you fly during the holidays? While Bowen recommends flying on the better-performing carriers, he says avoiding the worst airlines isn’t always possible. You might need to connect to a regional carrier when you’re flying somewhere or may not have the budget to fly on one of the better airlines.

“If you want to save money, for example, you may still want to fly on Frontier,” he says. “But you need to know what to expect.”

Bowen recommends avoiding “bad weather” hubs like Chicago, Cleveland and San Francisco.

“The airlines intentionally schedule their flights for fair weather conditions,” he says. “If you have to go to instrument-only landing system, because of ground fog or a marine layer, then you have an automatic backlog. That creates an automatic delay.”

Also, don’t check a bag, he says. Winter weather can delay baggage for days or weeks. Instead, carry everything on the plane if possible. That advice is echoed by weather experts who I interviewed for my transportation column in the Washington Post.

Ideally, of course, you would postpone any air travel until after the holidays. That’s the real takeaway from this list of the list of best and worst airlines to fly during the holidays. That’s what Bowen is doing this year.

“I’m not going anywhere during the holidays,” he told me. “And if I do, I’ll drive.”

Christopher Elliott’s latest book is โ€œHow To Be The Worldโ€™s Smartest Travelerโ€ (National Geographic). For help with any consumer problem, please visit https://www.elliott.org/help

This article originally appeared in Forbes.ย ยฉ 2018 Christopher Elliott.

Share this post

Related Stories
Bars
Best Spots for Super Bowl Viewing Parties in New York City
February 3, 2025
Ten SoHo Hotels For Your Next NYC Visit
February 3, 2024
Entertainment
Celebrity Chef Martin Yan Brings His Asian Cuisine to Las Vegas
June 22, 2023
Events
Taste the Best at Top Shelf in Las Vegas This Summer
May 18, 2023
Activities
Behind the Scenes of Cirque du Soleil With Artistic Director Rachel Lancaster
February 19, 2025
Restaurants
A Taste of Tortazo in Chicago and New York
September 28, 2022
Areas to Explore
Exploring L.A.'s Botanical Gardens
March 11, 2024
Restaurants
Inside Glasspar in Southern California
July 11, 2023
Paper airplane held in front of a colorful world map, symbolizing global travel and connection.
Subscribe to Our Newsletter

Get Exclusive Travel Deals & Tips

Get exclusive travel deals, insider tips, and exciting offers delivered straight to your inbox.

The Best and Worst Airlines to Fly During the Holidays

Share this post

Share this post

Related Stories
Restaurants
38 Years of Ferraro's Ristorante in Las Vegas
July 9, 2023
Activities
Five Summer Events for Foodies in Las Vegas
June 30, 2023
Have a Blast at The Gun Store
July 16, 2012
Activities
An Afternoon in The Battery
June 5, 2024
Entertainment
Dita Von Teese Unleashes DITA LAS VEGAS: A Jubilant Revue
April 16, 2024
Areas to Explore
Enjoy 13 of the Countryโ€™s Most Beautiful Drive-Through Christmas Light Shows
January 5, 2021
Activities
Countdown to Fun: Celebrating New Year's Eve in Las Vegas
December 29, 2024
Areas to Explore
New York City Guide: Making the Most of Madison Avenue
December 29, 2021
Paper airplane held in front of a colorful world map, symbolizing global travel and connection.
Subscribe to Our Newsletter

Get Exclusive Travel Deals & Tips

Get exclusive travel deals, insider tips, and exciting offers delivered straight to your inbox.