Expert Tips From a Concierge Expert
Nobody knows a city like the local concierge team. With the inside track on all the best places to dine, shows to see, and things to do, theyโre a wealth of knowledge for all travelers. We talk with a top local hotel concierge in New York City to get the inside scoop on all their expert tips.
Kathleen Nugent-Harris, Concierge at Loews Regency New York
WG: What should be on every visitorโs โbucket listโ when visiting?
Nugent-Harris:ย A visit toย The Statue of Libertyย andย Ellis Islandย is an awe-inspiring experience not to be missed. Central Park is a relaxing oasis; wander about, take a bike tour or enjoy a horse and carriage ride. There is so much to explore inย Central Park, and no visit is complete without seeing a Broadway show andย Times Square, โThe Crossroads of the World. โThese venues embody what is unique about New York City.

WG: What is the best suggestion you can give a first-time visitor?
Nugent-Harris:ย I would suggest anyone coming to New York City for the first time be in touch with the concierge where they will be staying before arriving in the city. The concierge can make suggestions, reserve restaurants, obtain theater tickets, book attractions and alleviate a lot of the stress associated with planning an itinerary.
WG: Whatโs an excellent spot to capture a great selfie?
Nugent-Harris:ย The Oculus at The World Trade Center and The Bow Bridge in Central Park are great spots for selfies!
WG: Whereโs the best place to take kids of all ages?
Nugent-Harris:ย Theย Central Park Zooย is always a great spot for kids of all ages. You can watch the sea lions getting fed, visit the penguins in The Polar Circle and explore the animals in The Rain Forest.

WG: For a guest looking for a night on the town, what would you recommend?
Nugent-Harris:ย There is nothing like Broadway !! It is always fun to take in a Broadway show and have a little pre-theater or post-theater bite to eat.
WG: If someone only had 24 hours in NYC, where would you send them?
Nugent-Harris:ย Start out in the morning at the Statue of Liberty, visit One World Observatoryย for exceptional views, stop for a lobster roll atย Chelsea Market, continue your stroll north onย The High Lineย and then head over to Madison Avenue to do some window shopping and finally visitย The Metropolitan Museum of Art.
WG: Any suggestions for the best under-the-radar sites or uncommon things to do?
Nugent-Harris:ย Visitย The Met Cloistersย situated on a hilltop inย Fort Tryon Parkย north of The George Washington Bridge. Marvel at the European Medieval Art and Architecture. Donโt miss The Unicorn in Captivity (from The Unicorn Tapestries), take a stroll through the gardens and enjoy the phenomenal views of The Hudson River and The New Jersey Palisades. This is truly a magical place!
WG: What is your expert tip?
Nugent-Harris:ย Leave time in your itinerary for spontaneity.
